• The Chronicle of Higher Education Making Wise Tech Investments - illustration of hands on a laptop keyboard while the screen displays different college-related icons, including a picture of a institutional building.
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Making Wise Tech Investments

Making Wise Tech Investments

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How to cut costs by spending money on what matters

In an exclusive Chronicle of Higher Education survey, just 11 percent of college administrators said their institution measures the performance of campus technology and terminates or scales back services that are underperforming. But that doesn’t mean there isn’t a need for a closer look. Many also said their college invested in tech during the early days of Covid that is now “underutilized or not used at all” and 32 percent said they were unsure.  
 
Evaluating the return-on-investment of campus technologies is more important than ever as colleges face economic headwinds and pressure to try new tech solutions and services. And that starts with asking critical questions: What are you spending on that’s worth it? What are you spending on that’s not? What are the alternatives? 

Readers will:

  • See data from our survey of 900 college administrators and discover expert advice on how to make informed decisions about tech.
  • Understand what factors to consider when evaluating the payoff of a range of campus-wide technologies, including back-office and student-facing tools.
  • Consider how to distinguish among technology that needs to be discontinued, technology that needs to be replaced, and technology that needs to be better utilized.

Date: January 2026
Pages: 26
Digital file size:  2.53 MB

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Build on the insights from this report by watching our virtual forum, Making Wise Tech Investments, made possible by the generous support of Jenzabar. Watch the recording to hear strategies on how to asses the ROI of your campus technologies.

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